The second-hand marketplace Users Share Frustration Over Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods after backlash from users.
